TERMS OF SALES
1. Acceptance of conditions
Customers acknowledges having knowledge, at the time of placing the order, of the specific conditions of sale stated on this screen and expressly declare accepting them unconditionally.
These general conditions of sale govern the contractual relations between PHA (Philibert & Associés) and its customers and both parties accept them unconditionally. These general conditions of sale prevail over any other conditions featured in any other document, unless subject to prior express dispensation in writing.
The automatic recording systems are deemed as vouching for the nature, contents and date of the order. PHA confirms the acceptance of its order to the customer to the email address the latter forwarded. The sale shall be concluded from the validation of order.
PHA reserves the right to cancel any order from a customer with whom it has a dispute relating to a previous order.
The information stated by the buyer at the time of placing the order commits the latter: in the event of errors in the details of the recipient, the vendor may not be held responsible for its inability to deliver the product.
With regard to the "Grand Prix de France moto 2013", it is expressly stipulated that no tickets will be sent before April 2013.
delivery will be made through :
countries in the world, tickets will be withdrawn on the circuit, at the
Welcome Centre "ACCUEIL" (Centre des Expositions, near North
entrance) from Thursday 16 May 2013.
The commitment of the vendor is to ensure all deliveries to D-8 of the event.
Any delays shall not entitle the purchaser to claim for damages.
The following cases are considered as force majeure discharging the vendor of its obligation to deliver: war, riots, fire, strikes, accidents.
For availability reasons, an order may be delivered in several lots to customer. If the customer wants different places of delivery, he must place as many orders as shipping addresses, with each order the payment of postage. If customers place several orders on different days, it is possible that all orders are grouped into a single delivery, in which case no refund of shipping charges will be taken into account.
If the time between the date of the order and the date of the event is less than 12 days, dispatches may no longer be made by post. Only the option to collect tickets at the track remains available.
A ticket is not refundable even if lost or stolen, returned or exchanged unless the event of cancellation or acceptance of PHA prior to refund the order.
No request for refund will be considered after the deadline of June 2nd 2013.
From the date of dispatch of the items, no request for refund may be taken into considered before receipt of the items returned to PHA - 15 bis place Renoux – 63000 Clermont-Ferrand (France). PHA will be able to refund items, except for shipping, within a period not exceeding 2 weeks following the date of the event.
In the event of the retraction right being availed of before dispatch of the items, PHA may reimburse amounts paid by the customer at no charge.
A ticket may not be resold at a price greater than its face value.
is expressed in euros.
invoiced to customer is the price shown on the order confirmation sent by PHA.
Furthermore, PHA reserves the right to refuse any order from a customer with whom it has a dispute.
cheque(only on french bank) or bank
transfer are equivalent to an optioning. On receipt of your payment, PHA notifies you by email of registration and validation of your order. After a period of 5 days, all online
order not regularized is considered void.
7. Secured payment
For the security of payments, we use Paybox, the solution of payment by credit card developed by Paybox.
system, your payment is made directly on the secure server PAYBOX on our
behalf. At no time your card number will be communicated to us. The exchanges
are encrypted and secured using SSL 3 (Secure Socket Layer) on the Internet
protocol has become a global standard supported by major browsers.
This agreement is subjected to French law. PHA's responsibility, shall, in all cases, be limited to the amount of the order and shall not be challenged for any simple errors or omissions that may exist despite all the precautions taken in the presentation of the products. Claims or contestations shall always be received in all kindness, with good faith always being presumed of the party going to the trouble of expressing its position. In the event of a dispute, the customer shall contact the company in priority in order to arrive at an amicable solution.
Failure to achieve this, the Tribunal de Commerce (commercial court) of Clermont-Fd is solely competent, regardless of the place of delivery and the mode of payment accepted.
9. Legal statements
The personal data collected for the purpose of remote sales is compulsory as this data is indispensable in order to process and route orders, draw up invoices and warranty contracts. Failure to provide data gives rise to the order not being confirmed. In compliance with the " Informatique et Libertés " (data protection) act, the processing of personal data relating to customers has been covered by a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL) (French data protection authority). Customers have (article 34 of the law of 6th January 1978) a right of access, modification, rectification and suppression of the data relating to them which they may avail of from PHA. In addition, PHA undertakes to refrain from passing on the details of its customers to a third party, whether free of charge or for a counterpart.