Preamble
The website is a PHA fully proprietary website along with all the relative rights. Any reproduction, whether in full or partial, is systematically subjected to the authorisation of the owners. However, hypertext links to the website are authorised without the need for any specific request.

1. Acceptance of conditions
Customers acknowledges having knowledge, at the time of placing the order, of the specific conditions of sale stated on this screen and expressly declare accepting them unconditionally.

These general conditions of sale govern the contractual relations between PHA (Philibert & Associés) and its customers and both parties accept them unconditionally. These general conditions of sale prevail over any other conditions featured in any other document, unless subject to prior express dispensation in writing.

2. Order
The automatic recording systems are deemed as vouching for the nature, contents and date of the order. PHA confirms the acceptance of its order to the customer to the email address the latter forwarded. The sale shall be concluded from the order confirmation.

PHA reserves the right to cancel any order from a customer with whom it has a dispute relating to a previous order.
The information stated by the buyer at the time of placing the order commits the latter: in the event of errors in the details of the recipient, the vendor may not be held responsible for its inability to deliver the product.

3. Delivery
With regard to the "Grand Prix de France moto 2010", it is expressly stipulated that no tickets will be sent before 7th April 2010.
The delivery will be made through La Poste (French post office) :  
- by post via "courrier suivi" (tracking system) handed over against signature in mainland France.
- by international post mail “Postexport” for countries of the European Union (excluding France) and Switzerland. See the list of available countries during the ordering process
- for other countries in the world, tickets will be withdrawn on the circuit

Any delays shall not entitle the purchaser to claim for damages.

The following cases are considered as force majeure discharging the vendor of its obligation to deliver: war, riots, fire, strikes, accidents.

For availability reasons, an order may be delivered in several lots to customers. If customers would like 2 different delivery addresses, they shall place 2 orders, with the related carriage costs. If customers place several orders on different days, these orders may be grouped together into one delivery. In this case, no request for reimbursement of carriage costs shall be taken into consideration.

If the time between the date of the order and the date of the event is less than 15 days, dispatches may no longer be made by post. Only the option to collect tickets at the track remains available.

4. Retraction
A ticket may not be reimbursed even in the event of theft, nor taken back or changed unless in the case of cancellation of the event or decision by PHA to reimburse tickets.

From the date of dispatch of the items, no request for cancellation may be taken into considered before receipt of the items returned to PHA - 15 bis place Renoux – 63000 Clermont-Ferrand (France).

PHA may reimburse items with the exception of carriage costs, within a period not exceeding 2 weeks following the date of the event concerned.

In the event of the retraction right being availed of before dispatch of the items, PHA may reimburse sums paid by customers, without costs.

A ticket may not be resold at a price greater than its face value.

5. Price
The price is expressed in euros.
The price quoted on the product sheets does not include transport.

The price quoted in the order confirmation is the final price, understood as including all taxes and including VAT for France and EEC countries. This price includes the price of the products, the handling and dispatch costs.

6. Payment
The price invoiced to customers is the price shown on the order confirmation sent by PHA.
The price of the products is payable in cash on the day of the actual order.

The payment is made by credit card bearing the sign CB (Carte bleue, Visa, Eurocard, Mastercard)

Orders confirmed by customers shall not be considered as effective until approval from the banking payment centres concerned. In the event of refusal from the said centres, the order shall be automatically cancelled and the customers are informed by email. Furthermore, PHA reserves the right to refuse any order from a customer with whom it has a dispute.

Payments by cheque (only on french bank) are equivalent to taking out an option. PHA advises you to send your cheque bearing the reference of your order on the back, within 48 hours in order to be able to confirm your order. Beyond 5 days, any on-line order not settled shall be considered as null and void.

As of May 3, 2010, only payment by credit card will be accepted.

7. Secured payment

The websit is covered by a Paybox secured payment system.

All the payment phases to be made between the buyer and PAYBOX are fully encrypted and protected. The protocol used is SSL linked to bank monetics.

8. Disputes
This agreement is subjected to French law. PHA's responsibility, shall, in all cases, be limited to the amount of the order and shall not be challenged for any simple errors or omissions that may exist despite all the precautions taken in the presentation of the products. Claims or contestations shall always be received in all kindness, with good faith always being presumed of the party going to the trouble of expressing its position. In the event of a dispute, the customer shall contact the company in priority in order to arrive at an amicable solution.

Failure to achieve this, the Tribunal de Commerce (commercial court) of Clermont-Fd is solely competent, regardless of the place of delivery and the mode of payment accepted.